Delivery of Products

Order processing time: 2-5 business day

Purchases are shipped from our own or third-party warehouses, stores, or offices. Our endeavor is to make the products reach you within 5–10 business days from receipt of order and payment, depending on the delivery address.

Goods will need to be signed for upon delivery. We take no responsibility for goods signed by an alternative person other than the person ordering the product at the address indicated at the time of the order.

Since the transactions are authorized by the cardholder, we do not take responsibility for incorrect addresses provided at the time of placing the order.

We are not responsible for damage of products after delivery.

All claims, if any, for shortages or damages must be reported to customer service within 24 hours from the date of delivery through the “Contact Us” page on the web store. The said shortage of goods also needs to be highlighted and signed on the Proof of Delivery copy and returned to the delivery person.

In case your order has not been delivered but is reflecting “Delivered” on the tracker, please highlight it within 24 hours, otherwise we will not be able to process your request.

Delivery Charges

The shipping and handling charges are shown at checkout. Customers will be informed of the charges before making payment.

Flat Rate Shipping to USA

Shipping Method Destination Cost Delivery Time
Standard USA Free 5–10 natural days
Expedited USA $5.00 USD 3–4 natural days
Due to customs inspections, public holidays, and other factors, delivery times may be subject to delays.
If you require the products to be delivered by a specific date, please contact our customer service.

Duties & Taxes

Some countries may apply customs fees, duty, handling fees, or tariffs on packages entering the country. Please check with your local customs office prior to ordering if you are unsure whether your country charges such fees.

All duties and fees are the responsibility of the customer in the destination country.